Complaints
Is the item broken, or did you receive the wrong product or size? How annoying! Do not return your shipment yet!
Fill in the contact form below and we will contact you within 24 hours on working days for a suitable solution!
WARRANTY
We care about our products and logically do our best to deliver them in top condition. However, it sometimes happens that an order breaks during transport or that something else happens that entitles you to a warranty. We offer a 30-day warranty after purchase of the product. It can always happen that something does not go entirely as planned. We recommend that you first make complaints known to us by filling in the contact form below.
It can always happen that something does not go entirely as planned. We recommend that you first report complaints to us by sending an email to info@lafemme.amsterdam. If this does not lead to a suitable solution, it is possible to register your dispute for mediation via WebwinkelKeur https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil . It is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at
About us
We are a mother (Marin) and daughter (Fem) who have made a dream come true together. Six years ago we started this webshop, simply because we could never find the perfect accessories ourselves. What started as a hobby quickly grew into something much bigger: a place where we can express our creativity and make other people happy.
In the meantime, we not only do online sales, but we also work on special projects and collaborations. We have made our work from a shared passion, and that still feels like a party every day! Our goal? To inspire you with unique accessories that you will not find anywhere else. Together we make your interior just that little bit more beautiful.
